You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

Setup initiation

  • Now enter your login name and corresponding password
  • Then click on "Log in"
  • A notice will now appear prompting you to set up the second factor.
  • Click on "Let's Configure 2nd factor" for this purpose
  • Now select whether you want to use a mobile authenticator or OTP via email
  • Activate the corresponding checkbox.
  • Click on "Next"."

Mobile Authenticator Setup

  • If you have chosen the Mobile Authenticator option, you will now see the following window
  • Scan the QR code with your Authenticator app (e.g. Microsoft Authenticator)
  • Enter the code shown in the app below into the field
  • Click on "Validate Code"."
  • After verifying the code, you are now logged in and have successfully configured the second factor

OTP Over Email Setup

  • If you have chosen the OTP Over Email option, you will now see the following window
  • You will also receive an email shortly with the required "One Time Password"
  • Once you have received the email, enter the code in the corresponding field
  • Click on "Validate OTP"
    • Here is an example of such an Mail
  • After verifying the OTP, you are now logged in and have successfully configured the second factor

Adding additional authentication method

  • Click on your profile picture in the top right corner
  • This will open a menu with several options.
  • Click on "Two Factor Configuration"
  • Here you can now add new methods.
  • Reset already configured methods.
  • Or change the primary method



Error rendering macro 'excerpt-include'

No link could be created for 'Customer Knowledge Base'.

  • No labels