Once a ticket is closed, you will receive a final email for your ticket and have the opportunity to rate the entire process. 

  1. Open the final email
  2. Select a rating  and click on the selected star
  3. By clicking on one of the stars your feedback has already been submitted. You still have the possibility to add a comment to your rating. 

Contact

Service Times

Mo-Fr in between 8:00 and 17:00

Languages

DE / EN / RO

E-Mail:  helpdesk@medialine.ag

Tel.: +49611-9881670-89 / +496751-85378-80