Once your account has been added as a contact, you can activate your Service Desk Portal account by resetting your password.
Next, you will receive an email with a link where you can reset your account password.
After receiving the said email, proceed as follows:
- Enter your email address in the "Username" field and click "Send me an email".
- After the email has been sent successfully, the following message appears:
- Open your email and check the inbox and follow the instructions within this email.
If you do not receive an email, please check your spam folder.
Create your new password and confirm with "Create".
The password must consist of at least 8 characters (at least 1 capital letter & 1 number or 1 special character).
- You will be redirected to the start page of our Service Desk portal.
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Not sure if you have been added as a contact?
Please contact your respective contact person at Medialine Group if you are not certain whether you have access to the portal.
If you would like to request portal access, the following information is required from you:
- First name
- Last name
- Company
- Position
- Telephone number
- Mobile phone number (optional)
- Email Address
