- Go to https://service.medialine.ag/jira/servicedesk/customer/portal/18/user/forgotpassword
- Enter your email address in the "Username" field and click "Email me".
- After the email has been sent successfully, the following message appears:
Open your email and check the inbox and follow the instructions within this email.
If you do not receive an email, please check your spam folder.If you have not received an e-mail for the password reset, please check your spam folder.
If the email did not end up in the spam folder either, please contact us using the adjacent contact information.
Create your new password and confirm with "Create".
The password must consist of at least 8 characters (at least 1 capital letter & 1 number or 1 special character).
Not sure if you have been added as a contact?
Please contact your respective contact person at Medialine Group if you are not certain whether you have access to the portal.
If you would like to request portal access, the following information is required from you:
- First name
- Last name
- Company
- Position
- Telephone number
- Mobile phone number (optional)
- Email Address
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