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Customer Knowledge Base (EN/RO)

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Usage Information [EN]

Created by ADMIN Mario Carabelli, last updated on Nov 08, 2021 1 minute read

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Search - Service Desk Portal

FAQ - Service Desk Portal

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[EN] Getting Started in the Service Portal
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How can I submit feedback on a completed ticket?
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How do I change the language in the Service Desk Portal?
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How do I proceed if my ticket has already resolved itself?
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Where can I find my open tickets?
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How do I share tickets with my colleagues?
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How do I access the Service Desk Portal?
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What happens to my open tickets from the old service desk?
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How can I disable notifications about individual tickets?
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How do I create a new ticket?
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How do I activate my account for the Medialine Service Desk Portal?

Useful Links

Do you need more help? - Contact us!

Contact

Service Times

Mo-Fr in between 8:00 and 17:00

Languages

DE / EN / RO

E-Mail: helpdesk@medialine.ag

Tel.: +49611-9881670-89 / +496751-85378-80

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